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It is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality.
Harold S. Geneen
To nurture rich insights and intuitions, a knowledge-creating company needs diversity in the pool of talents available within the company. This diversity enhances requisite variety, which is one of the enabling conditions for the organization.
Ikujiro Nonaka and Hirotaka Takeuchi
Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.
Peter F. Drucker
Not everything that can be counted counts, and not everything that counts can be counted.
Albert Einstein
The most important quality in a leader is that of being acknowledged as such.
Andre Maurois
Nothing can be effectively controlled, in the long run, from the top of a hierarchy-- or from any one perspective. People are basically trustworthy. Only workplaces that give their members the chance to learn and add value through their work will succeed in the long run.
Art Kleiner
Any business arrangement that is not profitable to the other person will in the end prove unprofitable for you. The bargain that yields mutual satisfaction is the only one that is apt to be repeated.
B. C. Forbes
Self-mastery calls for thorough familiarity with one's mental and emotional strengths. And it calls for sustaining a commitment to personal growth - the understanding of what makes you tick as an individual - as well as personal development.
Charles Garfield
It isn't the incompetent who destroy an organization--it is those who have achieved something and want to rest upon their achievements who are forever clogging things up.
Charles Sorenson
You can buy a person's time; you can buy his physical presence in a given place; you can even buy a measured number of his skilled muscular motions per hour. But you cannot buy enthusiasm. You cannot buy initiative. You cannot buy the devotion of hearts, minds and souls. You have to earn those things.
Clarence Francis
COHN'S LAW -- The more time you spend in reporting on what you are doing, the less time you have to do anything. Stability is achieved when you spend all of your time reporting on the nothing you are doing.
You cannot take a few people from one unit, throw them in with some from another, give them someone else's equipment, and hope to come up with a top-notch fighting unit.
Colonel Charles Beckwith, Delta Force Commander
The person who knows "how" will always have a job. The person who knows "why" will always be his boss.
Diane Ravitch
It's what you ARE that your people learn, not what you do deliberately. What parents do deliberately probably makes almost no difference in whether their children grow up to be happy or unhappy, successful or unsuccessful, good or evil. My guess is that the same dynamic occurs in management, and leadership. That's why the technology of management, like the technology of parenting is such a blind alley, or worse, such a wrong turn, taking us to a place we shouldn't be going.
Dr. Richard Farson
Managers without standards for persistence teach people to follow the line of least resistance.
Gerhard Gschwandtner
Those who make the worst use of their time are the first to complain of its shortness.
Jean de La Bruysre
Since we can no longer rely on the company for security, it must come from within. For people who know who they are and what they're called to do, it will be a world of great opportunity. For those who continue to define themselves in terms of the expectations and opinions of others, it will be a world of pain and frustration.
Joe Tye
Today's newest breed of employee is the self-manager. These workers are the ones who survived the recent waves of downsizing, both by seeking and capitalizing on new opportunities and by learning new skills. Because these employees increasingly possess the skills and technological tools to supervise themselves - individually or in teams - they are eliminating the need for layers of management. More executives will soon find their jobs redundant, while self-managing front-line workers become highly valued and virtually fire proof. Everyone should strive to become self-managed. It is clearly the direction business is taking.
John Cahllenger
There is nothing which rots morale more quickly and more completely than poor communication and indecisiveness -- the feeling that those in authority do not know their own minds.
Lyndall F. Urwick, 1956 Harvard Business
The assets of most businesses walk out of the door at the end of each day. The challenge to management is to create an environment which will motivate them to want to return the next day.
Lynn Yates
The two things that people want more sex or money are recognition and praise.
Mary Kay
For every complex question, there's a simple answer, and it's wrong.
Oscar Wilde
There is nothing as useless as doing efficiently that which should not be done at all.
Peter Drucker
We can't make people better by trying to eliminate their weaknesses, but we can help then perform better by building on their strengths.
Peter Drucker
"Management" means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folklore and superstition, and of cooperation for force. . .
Peter F. Drucker
We trained hard - but it seemed that every time we were beginning to form up into teams we were reorganized. I was to learn later in life that we tend to meet any new situation by reorganizing, and what a wonderful method it can be for creating the illusion of progress while actually producing confusion, inefficiency, and demoralization.
Petronius Arbiter, 210 BC. Or Petronius Satyricon, First Century AD
The real dividing line between things we call work and the things we call leisure is that in leisure, however active we may be, we make our own choices and our own decisions. We feel for the time being that our life is our own.
Raymond Williams
Wise business management, and more particularly what is spoken of as safe and sane business management ... reduces itself in the main to a sagacious use of sabotage.
Thorstein Veblen
I believe managing is like holding a dove in your hands. If you hold it too tightly, you crush it, but if you hold it too loosely, you lose it.
Tommy Lasorda
People go to work to succeed, not to fail. It is the manager's job to understand people's strengths. Managers who strive to find the good in their people will achieve far more than managers who only find fault.
People in any organization will tend to treat new concepts and ideas as follows: 5% will accept immediately - 25% will lean towards acceptance - 60% will wait and see if it seems okay, 10% will never accept anything
Keep your boss's boss off your boss's back.
What gets measured gets done; what gets recognized gets done even better.
The dictionary is the only place that success comes before work. Hard work is the price we must pay for success. I think you can accomplish almost anything if you're willing to pay the price.
Vince Lombardi
Individual commitment to a group effort, that is what makes a team work, a company work, a society work, a civilization work.
Vince Lombardi
You are a product of your environment. So choose the environment that will best develop you toward your objective. Analyze your life in terms of its environment. Are the things around you helping you toward success--or are they holding you back?
W. Clement Stone