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It's what you ARE that your people learn, not what you do deliberately. What parents do deliberately probably makes almost no difference in whether their children grow up to be happy or unhappy, successful or unsuccessful, good or evil. My guess is that the same dynamic occurs in management, and leadership. That's why the technology of management, like the technology of parenting is such a blind alley, or worse, such a wrong turn, taking us to a place we shouldn't be going.
Dr. Richard Farson
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