ELECTIONS
All the Board candidates were accepted. Thank you to everyone who voted
using the online system. It was interesting to see that every member
that voted used the online voting form.
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LINKS
WE LIKE
Training
Media Review
If you purchase paper,
video, CBT or online training this is the site you need.
Read other people's evaluations and add your own.
Free
Management Library
675
Free Links and articles about organizational and management topics.
Free
Surveys and Assessments
Personality, Time Management, Career Development
and more
Quoteland
Need the perfect quote to add impact
to your training? Ever wonder who really said that? Take a look, it's
a great resource.
Big Dog
Anything you'd ever want to know about learning
styles, multiple intelligence, action learning, ice breakers, training
tools, instructional design, mind & concept mapping, SME's and tons
more.
Management
Goes to the Movies
A unique, cost effective
and interesting approach to presenting management, conflict, team and
other skills.
ASTD
National
& Learning
Circuits
Articles
about eLearning, evaluations, ROI, management, OD, performance, discussion
forums and a lot more.
Above links were submitted by Christie Mason.
Do you have any favorite web sites? Submit them to your
Newsletter Editor - Daniel Nelson. You can contact him by phone 815-399-6641
or email
or use our
Contact form.
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EVENTS
WHEN:
September 5th, 2000
WHERE: New
Horizons Computer Learning Center
7164
Cherryvale N. Blvd, Rockford
(Behind
Lou Bachrodt off of Perryville by Harrison)
(815)332-8986
WHO: Steve
Talbott, General Manager, New Horizons
WHAT: Learning about
eLearning
CBT (Computer Based Training), WBT (Web Based
Training), OLL (Online Learning), LDL.(Long Distance Learning), CAL (Computer
Assisted Learning), LMS (Learning Management System), LCT (Learner Centered
Training), JIT (Just In Time) learning/training, asynchronous, synchronous,
multi-sensory, streaming video, chunking, modularity, mapping. The training
world is filled with a confusing array of options and acronyms.
Join Steve Talbott, General Manager of New Horizons, for a hands-on overview
of how technology is impacting our training industry.
Learn
how to create a rich, interactive environment that teaches, prompts
and guides your learners towards achieving their learning goals.
Learn how you can apply technology based training tools with a presentation
and demonstration of effective and cost-efficient approaches.
Learn how you can use these tools to supplement and support your training
needs and the needs of your learners.
Meal
Choices: Heavenly
Ham - Box Lunch
Choice
of Sandwich on French Bread with a side dish, cookie and choice of beverage.
Sandwich Choices:
Heavenly Ham with
Cole Slaw
Smoked Turkey with Pasta Salad
Vegetarian with Potato Salad
Beverage Choices: Diet/Regular
Coke, Mountain Dew, Sprite, Lemonade
You MUST RSVP by 9/1/00.
Go
to Online Reservation Form
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WHEN: October
3, 2000
WHERE: YWCA
4990 E. State, Rockford
(815)968-9681
WHO: Tim
Sievers, Highland Community College
WHAT: Servant
Leadership
For the past five years, Highland Community
College has embraced a concept called "Servant-Leadership." This presentation
will describe what Servant Leadership entails, how it can be used to create
a better and more productive working environment, and how the organization
and individuals can benefit.
It will also provide resources for further information on the program
and an overview of the college's Student Servant Leadership Program, which
involves High School juniors and seniors from area schools.
"If you find it in your heart to care for somebody else, you will have
succeeded." Maya Angelou
Meal
Choices: Cafe
le Vau - Box Lunch
Choice of Sandwich, cookie and choice of beverage.
Sandwich Choices:
French Country Ham - lettuce,
tomato, Mayo, mustard, Swiss cheese
Wood Smoked Turkey lettuce, tomato, green
pepper, alfalfa sprouts, Mayo, havarti dill cheese Supreme White
Tuna albacore tuna mixed with carrots, lettuce. Tomatoes
and Mayo
Simply Vegetable lettuce, tomatoes, cucumber,
green peppers, alfalfa sprouts, red onion, cucumber ranch sauce, baby
Swiss cheese, havarti dill cheese
Beverage Choices: Diet
Coke, Regular Pepsi, Sprite
You MUST RSVP by 9/29/00.
Go
to Online Reservation Form
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GUEST
COLUMN
WRITE E-MAILS TO GENERATE ACTION
By Kevin M. Kelleghan
Copyright © 2000 By Kevin M. Kelleghan
Craft every
e-mail message you write into a crisp, slim, intensely informative message.
Gone, perhaps forever, are nicely turned phrases in chatty letters. Today's
business reader skims, speed reads, flips and scrolls.
Nearly 95% of the information used by business exists on paper; the United
States alone generates over 250 million original documents every day. This
estimate doesn't even consider the incalculable daily snowstorm of e-mail,
web mail, voice mail, and internet chat mail.
The challenge, therefore, is to get your message read in that electronic
message blizzard. How? Write every e-mail message to achieve one objective:
action.
Every e-mail message must answer a reader's two questions:
1. Why do you want me to read this?
2. What do you want me to do about it?
E-mail that fails to answer both questions may suffer the slings and arrows
of the page down button impatient readers press to scroll to the next subject
line.
To guarantee an action response, organize your e-mail before you begin to
write. First, draft your message. Then, go back over it and edit every line,
applying the three Action Principles.
ACTION PRINCIPLE NUMBER ONE: Capture the reader's attention.
Today's net-savvy e-mail reader makes snap judgments based on the first
line of the message. If you don't hook the reader immediately, you may never
get a second chance. Spend extra time improving that first line. Pay special
attention to the first word. Verbs are the most effective openers. Whenever
possible, use the imperative of a verb as the launch word of your first
line. Words such as save, read, send, look, consider, respond, watch out,
make, do, and other "command" words hook the reader. Your reader's
eye will slide to the next word to find out what you want the reader to
do. That's all you need to take the reader into the rest of your first line.
ACTION PRINCIPLE NUMBER TWO: Keep the reader's attention.
Capturing the reader's attention only gets you to the next line. You must
continue to hold the reader's attention, a line at a time. To keep your
reader reading, build suspense into each sentence. Start sentences in the
body of your message with transition words. Here are examples: Moreover,
besides and in addition keep your writing moving. Although, meanwhile, yet,
and nevertheless create contrast or change a mood. In fact and overall emphasize
a point. Therefore, accordingly and consequently show a result.
ACTION PRINCIPLE NUMBER THREE Capitalize on the reader's
attention.
Many writers write marvelous messages, then drop the ball at the end. Never
finish a message without an order. "Attached is the contract for your review"
tells the reader what's behind that paper clip icon. But it doesn't tell
the reader to "Review, sign and return it today." End every e-mail message
with a line that tells the reader what you expect. It need not be abrupt
or discourteous to be compelling. Add "please" to your final line that urges
payment, for example. And make it easy to respond: "Please click on Reply
to Author and write 'acknowledged' to let me know you read this."
Today's readers demand brevity and substance. So hook your reader, keep
your reader, and command your reader. You'll stand a better chance that
your e-mail messages get the action you expect. |
THE FUTURE IS HERE
Take a look at FreeEdu.com.
Is this the future of training?
Will we lose our jobs? Tell me what you think by
FAX 815-652-3196
or email
Christie
Mason
I'll summarize your comments and present them in the next newsletter.
NEW ASTD LOGO
ASTD is launching a new logo and graphic identity.
The new positioning state-ment describes ASTD as follows: ASTD
acts as a catalyst empowering members and customers to continuously
improve and advance workplace learning and performance. We are a community
of dedicated professionals who use an unmatched network of resources
and expertise to create pathways to our professional objectives and
personal aspirations.
While the "American Society for Training & Development" will continue
to be used in legal documents, "ASTD" will be appear in all marketing
materials, on letterhead, on the Web page, and in other public pieces.
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NEWSLETTER DEADLINE Submissions
for the next newsletter must be in by 9/9/2000.
CAREER OPPORTUNITY
The Community Emergency Shelter Organization
is seeking trainers for Overview of Homelessness, Effective Case Management,
Communication Skills, Human Relations Skills, Professional Conduct and Development.
To investigate this opportunity contact Norine McCarten at 312-913-2040
X 203.
MEMBERS
CORNER
NIU - Rockford Will be offering a Manage-ment for Non-Profit
Agencies course this fall. This course is designed to explore the administration
and daily management of Not-for-Profit organizations. Contact Dawn Peters
815-753-6149. |
BOARD
MEETING
The new Board
had its first meeting on August 7th, 2000. Every Board member attended
the meeting and participated in lively discussions about the topics on
the agenda.
MOTIONS PASSED
Member Spotlight - A drawing will be held at each meeting for
the opportunity to be featured in the newsletter. Kathleen Alexander will
collect and submit the member information to the newsletter editor.
Initiate a Quarterly Outstanding Member award. This recognition
will be given to a member who as supported the Chapter by attending meetings,
volunteered for committees, or helped support the Chapter in other ways
during the Quarter. If the Board cannot determine a deserving member -
there will be no award for that quarter.
Board members who are required to attend meetings because of their
area of responsibility, are not required to pay the meeting fee. These
Board positions required to attend meetings are - President, Treasurer,
Program and Membership.
Program Evaluations will be distributed at every meeting. The
Board received a sample form and will review and comment. The Program
chair will summarize the each meetings ratings, report them to the Board
and the membership.
Newsletters and Meeting Notices for future meetings will be available
at every meeting.
Bring a Guest - Each member who brings a guest will put their
business card into a drawing at each meeting to win a gift certificate.
Newsletters - Members may purchase a 1/4 page marketing space
for $25.00. Non-Members, who have appropriate content, may purchase a
similar space for $50.00
REPORTS
President -
Web pages are complete and will continue to be updated as needed. Presently
there are no charges for the web site. At the end of the year, the Board
will review traffic and usage to determine the benefits of continuing
the web site with its own hosting and domain.
C.O.R.E. - Chapter Operating Requirements. National ASTD is requiring
reports on Chapter Mission, Organization, Finances and Member Surveys
starting this year. This Chapter is prepared to supply the required information
except for mission.
Treasurer - Acting Treasurer , Christie Mason, presented last
year's figures and this year's budget.
Program - Programs are scheduled for the year and an 8/8/00 meeting
is planned to discuss joint event with SHRM and IMC. Caterers were reviewed
and locations are still being investigated. Workforce 2000 has not planned
any meetings at this time. No meetings are planned at Bellamy's this year
due to space, budget and service issues. Many of this year's meetings
will not have a buffet available so it is extremely important that everyone
RSVP before the deadline. A best effort will be made to accommodate drop-ins
but there is a possibility that a meal will not be available without an
RSVP. This year will used to evaluate alternate meeting locations to use
for the majority of next year's programs. Locations, food choices and
dates for events will be announced in the newsletter and online.
Membership - Acting Membership, Christie Mason, reported that
present membership is 72.
DISCUSSIONS
Member
Showcase - the Board voted to investigate the concept and make final
determination based on members' participation. Potential timing will be
in January with multiple presentations from members, invite other associations
to participate, and allow a fee based Trade Show/Member Exhibits for Chapter
members and other organizations.
Trainers/Speakers Bureau - Develop a service that will promote
our members, increase our profile and value to local organizations and
be a community resource . Further discussion will take place at the next
Board meeting.
By Laws - National ASTD's recommended By Laws were distributed
for review. Discussion and voting will occur at the next Board meeting.
Greeter/Ambassador - At each meeting there should be someone responsible
for greeting guests and making sure they feel welcome. The Membership
Chair tries to accomplish this but also has other duties at the meeting.
Each meeting should have a Board member, or volunteer Chapter member,
designated as the person responsible for that task.
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