Founder and President of Training with Impact, Inc., a training and consulting services firm that focuses on creating effective organizations and productive, satisfying workplaces. Previously Steve spent twenty-two years with Borg-Warner Corporation/Burns International as Corporate Director of Training and Development. His responsibilities included the diagnosis of organization strategy, structure, culture, management processes and people systems and the implementation of the appropriate interventions.

He received award-winning recognition for his leadership of an organization design team and his development of training materials and processes that improved individual, team and organization performance. Steve has been a national member of ASTD for over 20 years. His educational background includes graduate studies in organization development and business and an undergraduate degree from Rockford College.

Christie has over 20 years of achievements earned by helping individuals and organizations increase the effectiveness of people and the effeciency of processes within continuously changing competitive, technological, employee, client and resource environments.

Her currect projects, as a Performance Leaders with Managers Forum, are focused on defining, designing and refining solutions that result in immediate improvement while building an environment that supports ongoing, continuous performance enrichment. Previous projects include on-site and online development of sales, team, technology, management, learning/training, and leadership expertise.

Managers Forum integrates tools from eLearning, Client Resource Management, Knowledge Management, Sales Force Management and Employee/Electronic Performance Support Systems.

Iren Kleppe's background includes almost seven years in training and development at Kishwaukee College Business & Industrial Development (BID) Center and two years of teaching as a graduate assistant at NIU. She also has ten years of broad experience from business and industry. Her education includes an MA and a BA in Communication, with emphasis on media.

Currently, Iren offers contractual services through her own company, Activity-Based Solutions, in the areas of corporate training, marketing & image solutions, strategic solutions, and writing/editing/research. Iren's particularly enjoys training when it becomes transformative, and that is her goal for every training experience. Her training specialties are team development, leader skills, conflict management, and creativity for the workplace.

Rina has ten years of experience in educating/instructing/training. She has worked as both a community college instructor and as an OJT instructor/trainer. Rina’s educational background includes a Certificate in Clinical Laboratory Studies, an A.A.S. degree in business/accounting, a BA degree in Human Resource Management, and a MBA degree. Her work experience has included careers as a medical laboratory technician (seven years), a tax collector/auditor (nine years), and as an educator/instructor/trainer.

Rina is currently serving as the Education/Training Coordinator for the Rock River Valley Blood Center (RRVBC), formerly Northern Illinois Blood Bank. She was hired for this Quality Assurance position because of her unique work experience in blood banking, laws and regulations, and instructing/training. Rina has developed a training program that focuses on both regulatory training and on-the-job department training. Since FDA requires that all training be documented, she has also created a centralized training filing system.