Motivation
Go to the people
Learn from them
Love them
Start with what they know
Build on what they have
But the best of leaders
When their task is accomplished
When their work is done
The people will remark:
"We have done it ourselves."
2,000 Year Old Chinese Poem
Tell me and I will forget;
Show me and I may remember;
Involve me and I will understand.
A Chinese Proverb
Service Leaders are able to charge 9% for their products,
expand their market share and grow twice as fast as poor service providers.
Profit Margin of Marketing Study - 3,000 companies (reported 3/02)
THE PRIME DIRECTIVES
Do Unto Others as THEY WANT to be done Unto
What Goes Around, Comes Around
As You Think, So Shall You Be
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Core
Elements Needed to Attract, Focus and Keep
the Most Talented Employees
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Do I Know What Is Expected of Me At Work?
Do I Have the Materials and Equipment I Need to Do My Work Right?
At Work, Do I Have the Opportunity to Do What I Do Best Every Day?
In the Last Seven Days, Have I Received Recognition or Praise for
Doing Good Work?
Does My Supervisor, or Someone at Work, Seem to Care About Me as
a Person?
Is There Someone At Work Who Encourages My Development?
At Work, Do My Opinions Seem to Count?
Does the Mission/Purpose of My Company Make Me Feel My Job is Important?
Are My Co-Workers Committed to Doing Quality Work?
Do I Have a Best Friend at Work?
In the Last Six Months, Has Someone at Work Talked to Me About My
Progress?
This Last Year, Have I Had Opportunities at Work to Learn and Grow? |
First, Break All
the Rules,
Marcus Buckingham & Curt Coffman
Based on Interviews of 80,000 Managers by the Gallup Organization
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We
discovered that the manager,
not pay, benefits, perks or a a charismatic corporate leader -
was the critical player in building a strong workplace.
... people leave managers, not companies.
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First, Break All
the Rules,
Marcus Buckingham & Curt Coffman
Based on Interviews of 80,000 Managers by the Gallup Organization
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Generation
X isn't So Different
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According
to a University of Michigan study, our (Gen X) is responsible
for 70% of all the new startups in America. A CNN/Time poll found
that 3 out of 5 of us (Gen X) aspire to be our own bosses and
Forbes Magazine called us the most entrepreneurial generation
in history.
Rockford Register Star 9/99
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What
Motivates Generation X?
Help them train for another job.
Give them responsibility for projects
Offer constant feedback instead of annual performance reviews
Offer them access to many different kinds of information
Adapted from HR Focus, American Management Association,
reported in The Motivational Manager, 1997 |
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Responsibility.
In general, Gen X-ers get energized when presented with a variety
of important tasks to accomplish (not busy work). Multitasking tends
to come naturally after juggling school, sports, clubs and a part-time
job while growing-up. Their independence also makes them willing
to accept responsibility for the quality of their work and performance.
Project "ownership" gives Gen X-ers a much needed sense
of individual accomplishment and self worth.
Professional Development. Many Gen X-ers have seen their
parents downsized out of a job after many years of loyal service
to an employer. Therefore, most Gen X-ers don't believe in job security,
or that patience and loyalty are the keys to success. Instead they
are interested in developing the skills that will make them more
valuable in the job market. Training people for their next job fosters
both trust and loyalty.
Appreciation. Like anyone, Gen X-ers like to be appreciated
for a job well done. However, the traditional annual performance
review is insufficient in their fast-moving, technological world.
They need to know that what they are doing today is making a difference
and contributing to the success of the company. Frequent, informal
recognition from an immediate supervisor gives Gen X-ers the feedback
they need (and it doesn't have to cost a lot).
Flexibility. Gen X-ers greatly value job flexibility and
the freedom to make adjustments to fit their lifestyle. They greatly
appreciate the implicit trust. As an employer it demonstrates that
you value them and have faith in their ability to get the job done.
Retirement. Don't make the mistake of assuming Generation X
is too young to think about retirement. In fact, many X-ers are
genuinely concerned about the future of Social Security and want
to take action now by participating in 401(k) plans. They are also
more aggressive investors than many baby boomers. Companies that
offer retirement benefits and access to financial services tend
to be more attractive to Gen X-ers.
http://www.tri-performance.com/spotlight/generation_x/index.htm
(site now taken over by SLUT DAUGHTER, SLUT and DAUGHTER! - link
no long active ) |
