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                   Supports organizational evolution from tangible (industrial) to intangible (knowledge) asset Management. 
                  Same as eCommerce - ability to respond to clients (learners) with personalized information Easy to update and align to ever shortening product cycles. Allows collaborative, interactive learning L2L, (Learner to Learner), E2L (Expert to Learner), L2E (Learner to Expert), E2E (Expert to Expert) , L2C (Learner to Content), C2L (Content to Learner) Increases Performance -  Learners learn what they need, when they need It to Increase their ability to achieve  performance expectations. Available anywhere, anytime, 24 X 7 - International and remote locations can access information even when training department is "closed" Increases availability and productivity of "experts" and "gurus" - instead of answering a question over and over to different people, the information is captured and available when needed ROI - easier to determine by using "hit" reports from web areas, access reports by module and other tools to determine spread and impact of modules - Objective not subjective usage reports Eliminates static overhead of expensive classroom space, managing books and binders, computers, projectors, food Incremental delivery costs are minimal - very small incremental cost to support 10 or 10,000 learners ntegrates with other online job tools/processes/company handbooks. - CRM (Customer Resource Management), EPSS (Employee/electronic Performance Support Systems), SFA (Sales Force Automation), BI (Business Intelligence) Increases Attraction, Motivation, Retention - customer & employee control Consistently captures, codifies and communicates Best Practices. Customizable and Personal to match learner preferences - auditory, visual, kinesthetic, reflective, social, whole, sequential, abstract, global, active, sensing, intuitive, adaptive, innovative Supports Informal Learning - 70% - 80% of learning happens informally (see Elliot Masie quote, plus common sense - how much of your job did you learn in a classroom?) Flexible and reusable objects mean that editing, updates and changes can happen without reissuing materials, which saves time and money. Increases the visiability and political capital of trainers. Supports the enterprise, global application of information on demand. Aligns with informal knowledge networks and Communities of Interest. Removes power hierarchies based on hoarding knowledge.  |  |  
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