You begin never
knowing that you
know how to begin to
begin to know.
Unknown
.
Yobi Yamada
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Under
the
Radar |
 |
Select
something that isn't highly visible but still has
strategic importance.
Example: An online
job aid. |
| Reusable |
|
Think
about topics that you often copy/paste within other
topics. It will greatly
increase your ROI if you create this topic so that
it can be reusable in other presentations.
Example: Listening
skills are used within sales, customer service, management,
leadership and other modules. |
Big
Bang
Small Buck |
|
Take
a look at all your training documents that are over
15 pages long. Transform
them into HTML and use that document as the core of
a static, online learning presentation. Learn
how you can use CSS to replicate your existing document
styles.
If you're using any product that saves
as XHTML, review the supporting files to begin to
learn how XML is structured. |
Orphan |
|
You probably have several training
requests that don't have any budget, or the audience
is considered too small, or there's only a one time
need. Pick one of those topics and use it as
a "proof of concept" project. |
Distributed |
|
The quickest
way to develop ROI is to eliminate the need to bring
learners into one physical place to learn. Create
job aids or searchable content that can support different
learners in different physical locations and time
zones.
Extra
points for avoiding the use of online conferencing. |
Don't
Reinvent
the Wheel |
|
Many
times the content, and supporting media come from
multiple functional areas. Reusing
their objects will greatly reduce your development
time and increase your quality.
Example: "Understanding
the XYZ Product" Marketing
will probably have graphics and presentation points
shared with Sales, Product Development, and other
functional areas. |
| Moving
Target |
|
Locate a product,
or a process, that is either updated frequently,
or is currently being developed. Offer
to develop learning structures that can document and
present multiple versions, or evolving processes simultaneously. |
| Get
the FAQs |
|
Many
topics depend on input an review by multiple SME's
or multiple functional areas. Collect
and repurpose the information that is frequently accessed
and repetitive.
Extra points for reducing the
use of a SME to answer routine, repetitive questions. |
|
What
Expertise do You Have?
What Expertise
do You Need?
|
|
|
| |
No
one person can be an expert in all areas.
The web is a very different
environment compared to traditional training environments.
In
most cases, you won't need to know how to actually perform the
function, but you will need to learn the conceptual language
of each expertise.
Don't be afraid to ask
stupid questions. If you don't
ask the questions, you'll never learn the answers.
If you
can't locate someone within your organization to mentor your
learning, go online. There are a mulitude
of discussion forums and free tutorials available to anyone with
a sincere desire to learn.
If you're going to develop learning
processes using web tools, it's very useful to experience
the tools.
Just remember that your learning preferences may
not, probably are not, the same as all learners.
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